How We Built On Our Success To Help A College Achieve New Milestones
Since 2019, Metric has worked with the Manitoba Institute of Trades and Technology [MITT] to raise awareness and meet admissions goals. As a result of our work together, MITT has experienced record market exposure and record attendance by qualified candidates - even through some challenging pandemic months.
Learn how our data-driven approach to campaign optimization has enabled MITT to continuously exceed their goals.
Manitoba Institute of Trades and Technology [MITT] provides certificate, post-graduate and diploma-level technical training for career-oriented post-secondary and secondary students in four clusters of specialization: business and information technology, health care, human services and skilled trades.
MITT was founded in 1983 and has undergone a significant evolution over the years. Starting as the South Winnipeg Technical Vocational Centre, the school underwent several changes of name and mandate over the decades - resulting in a lack of awareness and straightforward messaging that could help the brand differentiate from other schools and engage with their audiences.
The school’s evolving history and multiple audience groups made raising awareness and telling a clear, consistent brand story a challenge. Metric Marketing was asked to come alongside the marketing team at MITT to help develop the brand - and then roll out a compelling and effective recruitment campaign.
We began this project by gathering as much information as possible about MITT, its audiences and stakeholders, existing perceptions and desired outcomes. This included interviews with internal and external stakeholders, surveys and focus groups. This primary research was complemented by in-depth market research. The information we gathered enabled us to develop profiles for MITT’s key audience groups, including the resources they use and how they make decisions regarding post-secondary education. By measuring how MITT was perceived and studying its position in-market, we could clearly define its unique strengths and establish benchmarks against which future brand and marketing efforts could be measured.
With audiences profiled and benchmarks set, our next step was to define the MITT brand. We understood that MITT’s value proposition was to bridge the gap between students and the workforce by equipping them with the knowledge and work skills they need to step into a career they love and hit the ground running. This brand definition worked on many levels - giving meaning to the school’s existing brand, addressing the needs of all audiences, and highlighting the common thread that ran throughout MITT’s many divisions and mandates.
At every stage of the brand project and its rollout, we worked closely and collaboratively with the MITT marketing team, equipping them with tools to facilitate board and stakeholder buy-in and data to back up their strategic and creative decisions.
With a brand defined and established, we needed to share it out - so the “START HERE TO GET THERE” campaign concept was developed. It communicated the school’s ultimate value to its students and the community: MITT is the place that will come alongside you and help you reach your goals.
Our key audience for this campaign - according to data - was post-secondary students in the domestic market, so our campaign creative and marketing tactics were selected to resonate specifically with that audience.
When the campaign first launched in late 2019, it included a mix of digital and traditional platforms - including ultra-targeted campaigns on Google Display, Google Search, Facebook and Instagram as well as billboards, bus shelters, and other OOH mediums.
Over the years, we’ve worked with MITT to expand and evolve the campaign, based on market data and analytics results. By 2022, the campaign included ads on Google Smart, Google Discovery, YouTube, TikTok, Bing Search, Spotify and LinkedIn.
We also worked with MITT to develop more program-specific assets - including videos, info sheets, and LTO ads - and refined their email marketing strategy and execution including workflows and creative.
Most recently, we agreed that portions of the in-market campaign were due for a refresh. Using the client’s updated messaging mandates, together with the latest market and campaign analytics data, we developed new creative and messaging for awareness-level and Open House ads - while retaining the core messaging and spirit of the original campaign.
Year-over-year our efforts continue to exceed market exposure and recruitment objectives. In 2019, market awareness of MITT was just 7.1%. After just one year of our campaign efforts, we saw awareness grow nearly 100% - from 7.1% to 14% - moving MITT to rank in the top five Manitoba colleges and universities in the minds and memories of Winnipeg residents.
Our also results prove that campaign creative, messaging and placement are connecting with qualified audiences, with high-value traffic and a whopping 1,867% growth in inquiries over the past year.
Here are a few recent highlights:
New visitors to the MITT website continue to increase by more than 30% year over year, with 442,020 new users over the last year alone. That’s a 32.4% increase over the previous period, which in turn saw a 34.3% increase over the year before.
In the same time period, we have seen a phenomenal and unprecedented 20.55% increase in goal conversions, including:
More than 11,000 contacts (clicks to call and email)
2,006 recruitment form inquiries (a 1,867% increase over the year before)
1,402 attributed student registrations.
"We have an amazing partnership with Metric Marketing. They have become an extension of our in-house creative team. Their expertise in digital marketing has made a measurable difference to our institutional goals. They continually challenge us to think beyond the expected. Their insight and experience in the post-secondary education industry is an asset to MITT. There is a spirit of collaboration with the Metric team that is unique from other agencies."
- Carisa Laturnus (Creative Director)